Refund Policy

 

We want you to be fully satisfied with your purchase. If you're not, we're here to help!

Eligibility:
Refunds are available within 30 days of purchase for defective or incorrect items. Custom-made and digital products are non-refundable.

Refund Process:
To request a refund, please contact us at denzis.shop @gmail.com with your order number and reason for the refund. We’ll process your request within 7-14 business days.

Refund Method:
Refunds will be issued to your original payment method. Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.

Exchanges:
If you prefer an exchange, please reach out to us, and we’ll assist with the process.

For any questions, contact us at

denzis.shop @gmail.com.